Scary nights at the call centre

INDIA INC has been shy to take a public stand on the ongoing debate around rape, women workers and gender equality. Laws are in place, but self-regulation is not. There is tremendous oversight in how male workers behave with female colleagues. There is little realisation that what managements “let pass” can become reasons enough for emboldening people at the wrong juncture.

“India Inc doesn’t exist in a vacuum,” says Vinita Bali, MD of biscuit and food company Britannia. “We shouldn’t just pay lip service to gender equality, but also follow up on action and behaviour.”

http://tehelka.com/scary-nights-at-the-call-centre/

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